We regret, no YDE Account purchases online
Customer Protection Act compliant
Order on Delivery
The customer is allowed to inspect the goods on delivery and if the parcel is incorrect, can liaise with the YDE online customer services department to have it returned and your payment reimbursed.
Cooling off period, goods not fit for purpose
Below is the YDE returns policy.
YDE will allow a return on an item of merchandise returned within 14 days of date of delivery /receipt provided that:
We do have a 6 month quality guarantee on our products, please note we will gladly refund the consumer if:
If you are not happy with your purchase and wish to return it, and all criteria above have been met, you need to follow the process below:
Returning in a YDE store